Terms of Service
Last updated: October 9, 2026
These Terms of Service (“Terms”) govern your use of novren.ai and the Novren services available through it (the “Services”), provided by Novren Group, Inc. (“Novren,” “we,” or “us”). By using the Services, you agree to these Terms. If you use the Services for a firm, you confirm that you have authority to accept these Terms for that firm.
The Services and engagement agreements
The Services support firms that engage Novren for AI implementation. A separate written agreement between Novren and your firm governs professional services, fees, and confidentiality. If that agreement conflicts with these Terms, that agreement controls.
Accounts
- Access is limited to people at approved firms, who sign in with a firm Google or Microsoft account.
- Keep your account secure. You are responsible for activity under your account.
- Tell us promptly at maddie@novren.ai if you suspect unauthorized use.
Connected accounts
- When you connect a third-party service, such as Outlook, Gmail, or Todoist, you authorize Novren to access it to provide the Services.
- Your use of those services remains subject to their own terms.
- You can disconnect a connected account at any time.
Acceptable use
You agree not to:
- use the Services in violation of law or your professional obligations;
- access the Services or connected data without authorization, or try to bypass security;
- interfere with or disrupt the Services;
- reverse engineer the Services, except where the law allows it; or
- use the Services to send or store malicious code.
AI output and professional responsibility
The Services use AI to help with work such as triaging email and creating tasks. AI output can be inaccurate or incomplete. Novren does not provide legal advice. You and your firm are responsible for reviewing output and for all professional judgment and client work.
Your data
You and your firm keep ownership of the data you provide or connect. You permit Novren to host, process, and transmit that data only as needed to provide, secure, and support the Services. Our Privacy Policy explains how we handle personal information.
Intellectual property
Novren and its licensors own the Services, including the software, designs, and content. These Terms do not give you any right to use Novren's names or trademarks.
Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent permitted by law, Novren will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Novren's total liability for any claim relating to the Services will not exceed the amount your firm paid Novren for the Services in the 12 months before the claim.
Suspension and termination
We may suspend or end access to the Services if you breach these Terms, if your firm's engagement ends, or if needed to protect the Services or others. You may stop using the Services at any time.
Changes
We may update these Terms. When we do, we will post the new version on this page and change the date above. If you keep using the Services after an update, you accept the new Terms.
Contact
Questions about these Terms: maddie@novren.ai.